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Inn Policies

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The Inn at Houghton Creek believes that all guests deserve an enjoyable and relaxing stay. In order for us to provide this to you and all future guests, we ask that guests kindly observe and follow a few policies. If you have any questions, please feel free to contact us.

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General Information

  • We are an alcohol-free facility
  • No pets allowed (Service animals are welcome)
  • The front desk is open from 8:00 AM to 11:00 PM.
  • All rates are subject to change (for more about rates visit our Rooms and Rates page)
  • The Inn at Houghton Creek is closed each year from December 24 – January 2

Smoking and Damage Fees

  • The Inn at Houghton Creek is a non-smoking facility
  • Any smoking (including, but not limited to, cigarettes, cigars, pipes and electronic cigarettes/vapes) is prohibited inside of the building
  • Any smoking inside the property is subject to a $200 charge
  • Guests will be held financially responsible (up to $300) for any damages to the room or property. A cleaning/damage fee may be assessed if the room requires excessive cleaning due to excessive trash, strong odors, stains, or other conditions beyond normal use

Smoking and damage fees will be charged directly to the credit or debit card attached to the reservation.

Event Weekends

  • Event weekends include Houghton University Homecoming and Houghton University Graduation weekends
  • A two-night minimum stay is required
  • No discounts are offered
  • For event weekends, guests must cancel at least three-days in advance
  • No room blocks allowed

Check-in/Check-out Procedure

  • Guests are able to check in any time after 3:00pm
  • Guests are required to be fully checked out of their room by 11:00am

Please note that our front desk is open until 11:00pm. If you are checking in after the desk is closed, special instructions will be communicated.       Early check-ins and late check-outs can be accommodated upon request.

Making and Canceling Reservations

  • Reservations may be made two years in advance from the current date
  • An active credit card or debit card must be attached to each reservation upon booking
  • Guests are charged the full amount of the reservation upon check-in
  • Reservations will be charged unless canceled by 3:00pm on the day of arrival.
  • For event weekends, guests must cancel at least three days in advance of the day of arrival (for more information, see “Event Weekends” section)
  • No-shows, including guests who fail to arrive on their scheduled arrival date without prior cancelation, are responsible for the full cost of the reservation and authorize The Inn at Houghton Creek to charge the credit or debit card on file for all applicable charges

Room Blocks

  • Guests may request room blocks by calling the front desk
  • A 10% discount may be applied to wedding and other special event blocks of 10 rooms or more
  • Guests wanting to reserve a room within a preestablished block must call the front desk and communicate that they are part of a room block. Guests who fail to do this will not be given a room
  • No room blocks can be made on Event Weekends